Thanks to the Internet and devices such as computers and smartphones , he is able to make and receive calls without a fixed line and from anywhere in the world. 5.- VoIP: it is the next level to the CTI. It is capable of making a call between devices without the need for coverage. Instead of using analog phone lines, the IP protocol is used to transmit the voice and other data necessary for the call. 6.- Call recording: it is legal if you meet the requirement to notify the user. It is vital to be able to track calls and train new call center staff.

Send comment Marketing directo vs marketing indirecto Feb 15, 2023 | Telemarketing | 0 Comments In the world of marketing there are many words, definitions and terms that, when you start, can be difficult to USA Phone Number List manage and understand. Today we review two basic ones: Direct Marketing and Indirect Marketing . The first is much more used than the second. There is a clear difference between the two, and to know it you must first know what each thing is. What is direct marketing? Direct Marketing is a technique that is based on action/reaction. Seeks to post a message/action and get a response from the customer.

This response can be a sale, a lead , or a phone call. For example, a company publishes an offer on viscoelastic mattresses on a billboard in Albacete. This is direct marketing, since the action of publishing the ad looks for sales in the users who see it . What is Indirect Marketing? Indirect Marketing aims to retain users and improve brand image . Advertisements do not seek a direct sale or a phone call, but rather have the objective of permeating and positioning themselves in the minds of users . For example, a wooden door company makes a television ad in which it shows its commitment to the environment and how it works daily to reduce its CO2 emissions.